Terms of Service
In short: Styr connects you with a licensed driver who drives your own car. Fares are fixed and shown in full before you book, payment is by card or Apple Pay, and you can cancel free before your driver sets off.
1About Styr
STYR Asia Pte. Ltd. (UEN 202536900K) ("Styr") operates a technology platform that connects users ("Members") with independent licensed drivers ("Drivers"). Styr does not provide transportation services, does not employ drivers, and does not own or operate vehicles. Drivers are independent contractors who operate the Member's own vehicle.
2Eligibility
You must be at least 18 years old and have a valid payment method to use Styr as a Member. Drivers must hold a valid Singapore driving licence and pass our verification process.
3The Service
Members book a Driver to drive the Member's own vehicle. The Driver comes to the Member's location and drives the Member's car — with the Member aboard — to the destination, or stays with the Member for an hourly booking. Styr offers point-to-point and by-the-hour bookings, 24/7 across Singapore.
4Pricing
- Fares are fixed and shown in full before you book. The price is calculated from distance and time of day — there is no surge or demand pricing.
- A pre-authorisation hold above the displayed fare is placed on your card to cover potential waiting-time charges and tolls. Any unused amount is released after the trip.
- If a Driver waits beyond a 5-minute grace period at pickup, waiting charges apply: S$5 from 5 minutes and S$10 from 10 minutes. Beyond 20 minutes the booking is treated as a no-show and the full fare applies.
- A platform fee (currently 12%) is deducted from the Driver's payout. Drivers are paid weekly via PayNow.
- Styr Members receive a 5% discount on the calculated fare.
5Payment
Payments are processed by Stripe. We accept credit/debit cards and Apple Pay. You authorise Styr to charge your payment method for the trip fare plus any applicable waiting-time charges.
6Cancellation
- You may cancel at no charge before a Driver has set off toward you.
- Cancelling once the Driver is en route or has arrived may incur a cancellation fee, which is shown before you confirm.
- Drivers may cancel if the Member is a no-show beyond the waiting period.
7Member Responsibilities
- Provide an accurate pickup location and destination
- Ensure your vehicle is roadworthy and legally registered
- Treat Drivers with respect
- Maintain a valid payment method
8Driver Responsibilities
- Hold a valid Singapore driving licence
- Drive safely and comply with all traffic laws
- Act professionally at all times
- Report any incidents or vehicle damage during the trip
9Safety
The SOS button calls 999 (Singapore emergency services). It is not a Styr support line. Styr logs all SOS events and may notify your emergency contact if one is set.
10Limitation of Liability
Styr is a technology platform, not a transportation provider. To the fullest extent permitted by law:
- Styr is not liable for any vehicle damage, accidents, or injuries during a trip.
- Styr is not liable for Driver conduct beyond the platform.
- Styr does not provide vehicle insurance. The Member's own motor insurance covers the vehicle during the trip, and the Member is responsible for ensuring their policy permits additional or other drivers.
11Intellectual Property
All rights in the Styr platform, branding, and content belong to STYR Asia Pte. Ltd.
12Termination
Styr may suspend or terminate your account at any time for violation of these terms, fraud, unsafe behaviour, or abuse of the platform.
13Governing Law
These terms are governed by the laws of Singapore. Disputes shall be subject to the exclusive jurisdiction of the Singapore courts.
14Changes
We may update these terms. Continued use of the app after changes constitutes acceptance.
15Contact
STYR Asia Pte. Ltd. (UEN 202536900K)
Email: info@styr.asia